Report the ad
Japanese Non-Voice Customer Service - Angeles City
Wednesday, 24 June 2026
No photo
Item details
City:
Angeles City, Pampanga
Salary:
PHP 50,000
Item description
JOB RESPONSIBILITIES:
Answer emails sent by Japanese users or in-house customers
Understand the Japanese client's concern and answer based on the manual
Handle all Japanese emails and Chat
Provide basic troubleshooting
Guide Japanese customers for tech concerns
A manual will be used while working, so no experience is required
Translate documents or manuals from Japanese to English vice versa
Supports the customers in their technical concerns
JOB REQUIREMENTS:
Filipino fluent in Japanese 95% and only 5% English
Can speak, read and write Japanese (High fluency in Japanese)
Basic English is okay
Must know how to read emails and answer via chat and email (in Japanese)
High school graduate/undergraduate of any course
No JLPT level required as long as fluent in Japanese
No work experience required, but must be fluent and comfortable in Japanese
Can write Japanese Language (very polite)
Has a positive attitude, a sense of teamwork and knows Japanese culture
With CSR/ TSR / Helpdesk work experience is a big advantage
Preferably with experience/knowledgeable in computer
Knows how to send an email and make an email in Japanese
Answer emails sent by Japanese users or in-house customers
Understand the Japanese client's concern and answer based on the manual
Handle all Japanese emails and Chat
Provide basic troubleshooting
Guide Japanese customers for tech concerns
A manual will be used while working, so no experience is required
Translate documents or manuals from Japanese to English vice versa
Supports the customers in their technical concerns
JOB REQUIREMENTS:
Filipino fluent in Japanese 95% and only 5% English
Can speak, read and write Japanese (High fluency in Japanese)
Basic English is okay
Must know how to read emails and answer via chat and email (in Japanese)
High school graduate/undergraduate of any course
No JLPT level required as long as fluent in Japanese
No work experience required, but must be fluent and comfortable in Japanese
Can write Japanese Language (very polite)
Has a positive attitude, a sense of teamwork and knows Japanese culture
With CSR/ TSR / Helpdesk work experience is a big advantage
Preferably with experience/knowledgeable in computer
Knows how to send an email and make an email in Japanese
Related ads
…Be part of the winning team! We are looking forward to see you on NOVEMBER 10 & 11, 2014 (Monday &…
70% Non-Voice + 30% Voice Answer calls and respond to emails Handle customer inquiries both…
Retail Account I Customer Service Representatives for Cubao Quezon City (Quezon City, Metro Manila)
GET SCREENED OVER THE PHONE! VCC LINK is urgently hiring for Customer Service Associates for our…
Japanese voice CSR (E-commerce account) (Pasay, Metro Manila)
HIRING HIRING HIRING PURE VIRTUAL HIRING PROCESS Start date: May 13, 2024 Position: Japanese voice…
Technical Support Associates for Telco account I Centris Quezon City (Quezon City, Metro Manila)
GET SCREENED OVER THE PHONE! VCC LINK is urgently hiring for Customer Service Associates for our…
Main Duties and Responsibilities: · Japanese Language Expert · Accounts Payable Associate is…
Contact Center and BPO Agents (For Experienced Inbound/Outbound Positions) (Batangas City, Batangas)
•Candidates must possess at least a Vocational Diploma / Short Course Certificate…
Japanese Streaming Media Email and Chat Support (Hybrid set-up) (Mandaluyong, Metro Manila)
COMPANY PROFILE: One of the most popular BPO company and media streaming brands in the world…
Stable Career awaits you! Canadian base BPO is looking for smart individual who can work with…
…Perfect for MOTHERS. have weekends off. CSR positions normal business hours, weekdays. Have a…
